Articles that disclose common high level mistakes in Network and Application Performance Analysis and Troubleshooting.  We will discuss tools by name only when describing their outputs.  We will show the problems and fundemental flaws of analysis tools--without citing one manufacturer over another.

Below is a list of articles with the most recent ones listed first. How IT Vendors Direct IT Best Practices How IT Tool limitations and abilities direct IT workers approach to problem resolution. Plastic Lock Security Plastic Lock Security is a security policy that will ONLY keep out those who obey the rules. The Myths of Network Utilization & Automated Metrics--Combined Myths are metaphors for basic truths--and so are automated testing tools and metrics like Utilization. They point toward a truth; they are signposts in the right direction. But they are not literal or hard data. The Myth of Automated Metrics An article that compares the effectiveness and "reality" of automated testing compared to a Network & Application Perfomance Analysis utilizing a Transactional Analysis approach. The Myth of Network Utilization The Myth Series: “The Myth of Network Utilization” Why art and not science? It is science—but a science of approximation. The tools involved all act like they are sure, but they too are estimating. The trick is to do things in a manner where your estimates are meaningful and produce actionable r...

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